Legal

Privacy Policy

This page is maintained by Senvexa to explain how information is handled across our website and client engagements.

Last updated: July 29, 2026

1. Overview

Senvexa (“we,” “us,” “our”) builds patient acquisition, follow-up, and retention systems for healthcare clinics. This Privacy Policy describes what information we collect through our website and during client engagements, how we use it, and the choices available to you. This page is app-owner content and is not a certification, audit, or legal opinion.

2. Information we collect

  • Contact information you submit through forms, booking pages, email, WhatsApp, or LinkedIn (name, email, phone, clinic, message).
  • Usage information from the website (pages viewed, referrer, approximate location derived from IP, device and browser attributes).
  • Client operational data during engagements — configuration details, workflow settings, and access to systems you explicitly connect (e.g., GoHighLevel, CRM, calendars, ad accounts).
  • Cookies and similar technologies for essential site functionality and, where applicable, analytics.

3. Protected health information (PHI)

Senvexa does not seek to collect Protected Health Information (PHI) through our website. During client work, systems are configured to keep PHI inside the client’s own HIPAA-eligible platforms. We do not intentionally receive, store, or process PHI outside those platforms. If a Business Associate Agreement (BAA) is required for a specific engagement, it is executed separately in writing.

4. How we use information

  • Respond to inquiries and schedule strategy calls.
  • Deliver, configure, maintain, and improve client systems.
  • Send transactional communications related to your inquiry or engagement.
  • Operate, secure, and improve our website.
  • Comply with legal obligations and enforce our agreements.

5. Sharing of information

We do not sell personal information. We share information only with:
  • Subprocessors and infrastructure providers we use to run our business (hosting, email, calendar, CRM, analytics).
  • Client-authorized platforms configured during an engagement.
  • Authorities when required by law or to protect rights, safety, or property.

6. Data retention

We retain inquiry and engagement records for as long as reasonably necessary to provide services, meet legal or accounting requirements, and resolve disputes. Client operational data remains inside the client’s own platforms and is governed by the client’s retention settings.

7. Your choices and rights

You may request access, correction, or deletion of personal information you have submitted to Senvexa by contacting us using the details below. Where required by applicable law (including GDPR or state privacy laws in the U.S.), you may have additional rights such as objection, restriction, or portability. We will respond within a reasonable timeframe.

8. Security

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect information we handle. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.

9. International visitors

Senvexa operates internationally. If you access our services from outside your country of residence, information may be processed in jurisdictions with different data protection rules than your own.

10. Children

Our website and services are not directed to children under 16 and we do not knowingly collect personal information from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

12. Contact

Questions about this policy or your information can be sent to shariqshahllc@gmail.com.
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